Bookbrowse is a subscription-based website for booklovers. Features include descriptions, reviews, recommendations, ratings, word games, newsletters, author biographies and interviews, and book previews.

Client Feedback

For years I've learned to set my expectations low when working with developers. If they say they'll deliver in a week I've assumed it will be two! If they say the project... more

Client Feedback

For years I've learned to set my expectations low when working with developers. If they say they'll deliver in a week I've assumed it will be two! If they say the project will take 10 hours I've come to expect that it will overrun, and I'll have to put in almost as much time checking their work as they spent coding to pick up the mistakes they've made. So, it is a true revelation to work with a company that turns my problems into solutions and delivers work that is both timely, but most important, correct first time.
- Davina Morgan-Witts

Industry

Initial Situation

The client approached N-VisionIT Interactive looking for a reliable supplier for maintenance and enhancement; the client's initial programmer was slow and unreliable.

Interactive Solutions

N-VisionIT Interactive fixed existing bugs and added new functionality such as new billing routine to facilitate subscriptions, more diligent checking of failed credit cards to close delinquent accounts, new RSS feeds for newsletters, reader reviews, new advertisement administration and delivery system, etc.

Results

The client is very satisfied with us as their supplier. There has also been a drop in cancellations of subscriptions due to technical difficulties. Bookbrowse's advertisers are also better satisfied with the accuracy and flexibility of advertisements.

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